For no-shows or cancellations of less than 48 business hours -Monday thru Thursday-, a non-refundable $75 fee will be charged regardless of the reason which will need to be paid at the time of rescheduling future appointments. For example, an 11 AM Tuesday appointment would need to be canceled by 11 AM the Thursday before. Although not a major problem in our practice no-shows and last-minute cancellations are unfair not only to us but more importantly to the many other patients who want and need these types of appointments but have had to delay for the reasons stated.
Our office business hours are Monday – Thursday 9 AM to 4 PM.
We will contact you multiple times before your appointment by text, email, and telephone. You must reply to one of these contacts to confirm your appointment. It is as easy as clicking “confirmed” and “send”. Please be sure your phone number or email has not changed. If it has please contact the office with current information, as this is your responsibility.
Our voice mail is available for messages left after business hours, however, if a message is left after business hours canceling an appointment less than 48 hours, this will be subject to the cancellation fee.